Manage the lobby and common areas monitor and ensure desk and lobby are clean and neat create a comfortable, inviting area.Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience greet all visitors and answer incoming calls in a professional and respectful manner.This position is responsible for assisting the community with the needs of our seniors in various customer service related tasks.Īt times, the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. Now Hiring (PT/FT) Customer Service Assistant!
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